Established in 1999, mDR is Asia's outsourcing solutions partner for major
mobile phone manufacturers and telecommunication network operators in the
provision of after-market services (AMS) and distribution management solutions
(DMS) for mobile communications and high-tech consumer products.
In AMS, it offers a suite of integrated after-sales customer services,
including customer relationship management and technical services management,
on behalf of its partners to their end-customers through proximity service
centres and third-party repair management services.
As at 31 March 2006, it operates an AMS network of 175 service centres in 124
cities/towns across 12 countries/territories in the Asia Pacific region. It
also manages a network of over 450 third-party repair management centres on
behalf of its partners.
Through Distribution Management Solutions Pte Ltd, mDR also provides
distribution and retail of mobile communication equipment and mobile-related
services through DMS' distribution network of over 100 retail outlets,
comprising authorised dealers and owned retail outlets operating under the "3
Mobile", "Handphone Shop" and "Super Mobile" brands. These outlets retail
handsets and accessories of several leading mobile phone brands and are also
exclusive distributors for SingTel or MobileOne mobile-related services.
As part of DMS' offering, it also provides value-added logistics management
services to leading mobile phone manufacturers and their business partners,
including their authorised AMS providers across Asia.
SGX source · Source update: 06/30/2026 08:45:33 AM (timezone not specified). Source text may be historical.